Returns Policy

Any Víos products can be returned within 30 days of purchase. Any items returned must be in resaleable condition. Returns will be subject to 15% restocking fee and 3% credit card transaction fee to put returned items back into inventory. Permission and a return authorization number must be obtained from Víos Customer Care Department before the item is returned. No refunds will be made on shipping. Customers will be responsible for the shipping costs on the return of items.

All returns can be shipped to:

Víos Fulfillment Center:
3208 Wellington Court Ste 106
Raleigh, NC  27624

Please contact Víos Customer Care if you have any questions: 336-822-9030 or